Customer Service

Still don't feel comfortable buying on-line? Simply print our mail/fax order form, fill it out using product information on this web site, and send your order to us.
Trojan Specialty Products
Beck Sales Company
10860 U.S. Hwy 50
P.O. Box 1735
Dodge City, Kansas 67801


Our on-line store accepts VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS.

We strive to provide you with a pleasant and secure on-line experience. Your name, purchases and credit information are confidential and will not be shared with any one else. Please visit our Privacy Policy page for more details.

Distributor Pricing:

Distributor pricing is available for qualified distributors through Trojan Specialty Products. To inquire about Distributor pricing on our products contact Pat Beck at patb@becksales.net or make inquiry through info@becksales.net .


On-line Ordering:
U.S. and Canada Orders Only: 
We are pleased to offer customers residing in the United States and Canada the option of purchasing directly from our web site. On-line orders may be purchased with Visa, Mastercard, Discover and American Express.
Sorry, No On-line Orders outside the United States and Canada. To order from outside the United States or Canada please follow the instructions in our International Ordering Policy stated below.
International Ordering Policy:

Thank You very much for your interest in becoming a Trojan Specialty Products customer. As a result of todays current environment of internet trading it has become necessary for us to make changes in our International Business Policies.

Our policy now is to request the name and physical address of a minimum of 3 businesses in the United States that you are currently doing business with, or have done business with.

We regret any inconvenience this may cause you but we rely on your understanding of the need for this policy.

International orders may be placed by the following methods:

••• E-mailing Trojan Specialty Products
••• By calling 1-800-279-1770 or 1-620-225-1770

Note:       Be sure and include the above requested information with your order.

This policy change does not apply to any existing International Trojan Specialty Products customers previous to 10-1-2007.

Again, Thank You very much and we look forward to a long business relationship.



Ordering By Phone, Fax or Mail:
If you reside in the United State of America or Canada and simply don't wish to order on-line, feel free to order by phone, fax or mail.
 
PHONE:
United States call toll free: 1-800-279-1770
Outside of U.S.A : 1-620-225-1770

You may also print out our
mail/fax order form, fill it out completely, using the prices posted on this web site, and send it to us.
FAX: 1-620-225-6521
 
MAILING ADDRESS:
Trojan Specialty Products
Beck Sales Company
10860 U.S. Hwy 50
P.O. Box 1735
Dodge City, Kansas 67801

On-Line Security:
By clicking on the checkout button on the shopping cart form, you will be directed to a form for your address and one for your credit card information. Everything you submit from the time you click the "check out" button is secure through our SSL Server and is fully encrypted and safe.

On-Line Order Confirmation:
When you have completed an on-line purchase you will see an on-screen confirmation summarizing your order. Please print and keep this for your records. You will also receive an e-mail confirmation.

Shipping:
Contiguous U.S. Orders and Canada: All orders are shipped U.P.S., regular ground. The actual shipping charges will be added to your order during check-out. Other services, such as Next Day Air, are available with additional shipping charges. Please call for a shipping quote for these other services
.
Alaska and Hawaii: All orders are shipped U.P.S. air service. The actual shipping charges will be added to your order during check-out. Other services, such as Next Day Air, are available with additional shipping charges. Please call for a shipping quote for these other services.

Warranty:
We warrant all goods to be free of defects in material and workmanship. We repair or replace defective merchandise returned upon authorization. Please DO NOT return goods without consent. Warranty does not apply to items altered or subjected to misuse or neglect.

 

 

 

 

 

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