Frequently Asked Questions
For warranty information please visit our Warranty Page.
We provide high-quality livestock watering products, including watering nipples, cups & bowls, gravity flow connectors, heaters, waterswings, and related accessories for efficient farm watering systems.
Orders can be placed directly through our website at trojanlivestock.com or by contacting us via email at sales@becksales.net, or by phone at 800-279-1770.
We accept major credit cards for online orders.
Your order will be processed by the following business day. Shipping should take place within 1-3 business days, depending on product availability and the carrier services selected.
Yes, we ask that you call us at 800-279-1770 and visit with us about your order and why you would like to return or exchange it. We will gladly accept a returned product if it has not been installed or used. We offer a refund of the cost of the item; however, we will not refund the shipping charges associated with the original order.
Yes, our products come with a 1-year manufacturer’s defect warranty. We ask you to call us at 800-279-1770 and visit with us about the item in question to help us determine the warranty status.
No, creating an account is optional, but it can make future orders faster and allow you to track order history.
Once your order is processed, you will receive tracking details via email so you can monitor delivery.
You can reach our customer support team at 1-800-279-1770 or email us at sales@becksales.net for assistance.
We are located at 10860 W Wyatt Earp Blvd, Dodge City, KS 67801.
If you receive an order from our facility with damaged outer packaging, please decline the shipment at the time of delivery and, if possible, inform the driver that it is damaged. If your package was left at your door with damage, please contact us at 1-800-279-1770 so we can rectify the problem.
Please call us at 1-800-279-1770 so we can troubleshoot with you to pinpoint the issue and either give you instructions on how to fix the problem or determine whether the issue is more serious and requires a replacement to be sent.
As a general rule, one water nipple can serve:
- Nursery pigs: 10–12 pigs per nipple
- Grower pigs: About 10 pigs per nipple
- Finisher pigs: 8–10 pigs per nipple
- Sows in stalls: 1 per sow
- Group-housed sows: 8–10 per nipple
For best performance, stay on the lower end of these ranges. Proper flow rate and water pressure are also important to ensure pigs get enough water without excess waste.
Trojan Spiglet and Trojan Spiglet 07 Spiglet Nipple:
- These small‑bite nipples (~5/8″ or 3/8″ bite size, respectively) are designed for piglets and young pigs (farrowing stalls, creeps, nurseries). They are easier for smaller mouths to activate and drink comfortably.
Trojan Model 75 and Trojan Cone Throat 75:
- These Standard 75‑series nipples have a larger bite size (~3/4″) and are easier for growers, finishers, and adult pigs to use. The cone throat variation directs water flow more smoothly and can help reduce waste.
Oval Duct 85 and Oval Duct 95
- The Oval Duct series is ideal for larger pigs or mixed groups that need a comfortable, larger bite sizes (~3/4” to 1 &1/8″, respectively). The oval duct design encourages pigs to take the nipple straight into their mouths, reducing water spillage from side spray, keeping pens cleaner. Stainless steel construction provides durability, and the design works well for animals that tend to splash or waste water with traditional nipples.
Selection Tips:
- Smaller bite sizes = best for small mouths and young pigs.
- Larger bite sizes = best for bigger pigs or animals with strong bites.
- Oval duct nipples = comfortable, high flow, less splash, suitable for pens where water waste is a concern.
The only difference is the size of the orifice. Both types have the same internal parts: trigger, spring, and O-ring. Orifices are interchangeable if needed.
Pressure nipples are recommended for water systems with 20–40 PSI. The orifice has smaller holes that reduce water flow, preventing animals from being scared or injured by high-pressure water.
Gravity flow nipples are recommended for water systems with 10 PSI or less or for standalone water tanks. They have an open orifice that allows water to flow freely when the trigger is activated.
To adjust the water flow on your pressure nipple, follow these steps:
- Remove the screen.The screen is on the back of the orifice (the plastic piece screwed into the nipple). Push the screen sideways, and it will pop off. Screens may be plastic or metal, but both are removed the same way.
- Adjust the flow setting.
- With the screen removed, look inside the orifice. You’ll see a screwdriver slot in the center.
- Insert a screwdriver into the slot.
- Turn the slot to select the desired flow setting.
- Nipples come from the factory set to maximum flow. Turning the slot to align with the smaller holes reduces the water flow.
- Typical flow settings:
- Maximum: 1 large hole (or 1 large + 1 small hole, depending on model)
- Medium: 1 medium hole or 2 small holes
- Minimum: 1 small hole
- Removing the orifice (if needed):
- Gold or White orifice: Use a quarter or large flathead screwdriver in the grooves on the rim and turn counterclockwise to remove.
- Blue orifice: Unscrews by hand.
- When removed, the trigger and spring will come out.
- Leave the O-ring in the nipple
- Reassemble the nipple.
- Insert the trigger first
- Then the spring
- Screw the orifice back in
- Snap the screen back into place
If you have additional questions, contact Trojan Specialty Products for assistance.
A pressure nipple will not function as well as a gravity flow nipple in low-pressure situations. A gravity flow nipple is suggested for water systems when pressures are 10PSI or less. Pressure nipples are designed to slow the flow of water to a manageable pressure for pigs to drink comfortably. Using a pressure nipple in a low-pressure application can result in your animal not receiving enough water, leading to frustration and dehydration.
Yes, all of our Trojan water nipples are manufactured with standard ½ inch threads!
A leaking nipple can be caused by several issues:
- The nipple froze.
- Solution: Replace the nipple.
- The nipple was installed improperly (for example, tightened with a pipe wrench) and has become distorted or “egg-shaped.”
- Solution: Replace the nipple.
- Foreign matter is lodged inside the nipple, preventing proper operation.
- Solution: Clean the nipple.
- Cleaning Instructions:
- Remove the orifice from the back of the nipple by turning it counterclockwise with a large flathead screwdriver or a quarter. Caution: the internal spring is under tension and may release suddenly when the orifice is removed.
- Once the orifice is removed, the trigger and spring will come out easily. Remove the O-ring from the nipple body.
- Clean the orifice, trigger, spring, O-ring, and inside of the nipple body thoroughly, removing any debris or buildup.
- To reassemble, slide the O-ring down into the nipple body until it rests against the internal shelf (the small internal lip that creates the seal). Insert the trigger, followed by the spring. Screw the orifice back on securely—do not overtighten—then reinstall the nipple.
- Solution: Clean the nipple.
- The incoming water pressure is too high.
- Solution: Adjust the water pressure to 30–40 PSI to ensure proper operation.
Our water cups deliver a clean, controlled water source. When an animal presses the paddle (or trip plate), water flows, allowing them to drink. Pigs usually dislike having water on their noses, so once the water reaches their noses, they will stop activating the paddle. The cup then automatically stops the flow, helping to conserve water and keep the area dry.
No. The Model 33 Cup comes standard with the 393 pressure valve, which is designed with small orifices to regulate water flow at higher pressures (20–40 PSI). These restrictions prevent enough water from flowing at the lower pressures found in gravity flow systems. To use the cup with gravity flow, the 393 valve must be replaced with the 290 gravity flow valve, which has an open orifice suitable for low-pressure water.
- Blue Model 33 and Model 13 cups: Made from cast aluminum.
- Black Model 33 and Model 13 cups: Made from cast iron.
- Model 93 and Model 63 cups (black only): Made from cast iron.
All of our cups use the same bolt hole pattern, so you can easily interchange them between models as desired.
The Plastic or Stainless Steel Water Swings should be positioned about 2″ above the pig’s back. You can adjust the height using the “S” hook on the chain included in our Mounting package.
The plastic water swings are suitable for all pig sizes, as long as they are positioned 2″ above the animal’s back and the appropriate model of nipple is installed.
Each drinking nipple can accommodate approximately 8-12 pigs, depending on their size.
In most rural areas, propane delivers heat at a lower cost per BTU compared to electric resistance heating, especially for large agricultural spaces.
Propane heaters typically raise temperatures faster due to higher heat output and hotter discharge air.
Both systems can be safe when properly installed. Propane systems require ventilation and certified components, while electric heaters depend on adequate wiring capacity and circuit protection.
Propane systems can continue operating with minimal electrical demand, making them more reliable during winter storms.
Propane heating systems provide consistent high-output heat, making them well-suited for stock tanks and waterers in extreme cold conditions.
Yes, the tank heater has a lip welded to the bottom of the casing to keep the unit off the bottom of plastic stock tanks.
Yes, you must use the pressure regulator in the Hookup Kit provided with the 66B or Complete Burner Assembly on your gas line. Not using the one will void your warranty and could damage the Robert Shaw control valve.
The minimum size stock tank recommended is a standard 100-gallon tank or larger. A sheep tank that is 2″ tall is too short and will not work with the heater.
Check out the troubleshooting guide in the manual or HERE, or call us at 800-279-1770 to talk to a technician.
We recommend using a 100-pound or larger propane cylinder. Small tanks, like those used for barbecue grills, are too small, requiring frequent refills, and are more prone to freezing in very cold temperatures. Larger tanks are more stable and less likely to freeze, providing a more reliable fuel source in cold weather.
No. The 66B tank heater is CSA certified for propane only. Any attempt to modify it for natural gas will void the certification and is not recommended for safety or compliance reasons.
The Hot-Scot heater is designed to provide heat to a specific area, such as a well-house water supply line. Simply plug the heater into a standard GFCI outlet, set the thermostat, and it will operate automatically:
- When the surrounding temperature drops, the heater turns on.
- When the temperature rises to the set point, the thermostat shuts it off.
- Always plug the heater into a ground-fault circuit interrupter (GFCI) outlet to reduce the risk of electric shock.
- Do not use extension cords unless the cord is rated for the heater’s full load.
- Keep the heater away from water, wet surfaces, or any flammable or easily melted materials, and ensure cords and plugs are dry before use.
- Inspect the heater and power cord for damage before each use; do not operate if the cord or heater is frayed, cracked, or otherwise compromised.
- Do not cover the heater or place anything on top of or above it; doing so can cause a fire or cause the HotScot to overheat and malfunction.
The Hot-Scot Heater has a fully adjustable thermostat built in, allowing the temperature to be set anywhere between 30 degrees and 150 degrees Fahrenheit. You set it where you want it.
| Settings: | |
| Low Setting | Approximately 30 degrees |
| Medium Setting | Approximately 75 degrees |
| High Setting | Approximately 150 Degrees |
No, the Hot-Scot Heater cannot be submerged in water. Placing the Hot-Scot in water could cause bodily injury or death.